October 28, 2020

The journey of an outsourcing super-star

From Entry Level Agent to Operations Manager – Meet Melissa Prendergast Her dreams were to become a Real Estate Lawyer, but somewhere along the line fate revealed […]
May 29, 2017

Business Process Outsourcing – A gateway of opportunities

Approximately 25,000 Jamaicans are employed in the Business Process Outsourcing – BPO – sector. Despite talks of being a ‘sweat shop’ with long work hours and […]