Global Digital Services
We are the #1 outsourcing destination in the Caribbean
Welcome to JAMPRO Global Digital Services, the premier destination for world-class business process outsourcing services in Jamaica. Our industry is one of the highest performing sectors on the island, generating an estimated revenue of over US$900 million in 2022 alone.
What’s more, our global digital service industry has seen the highest employment growth rate of any sector over the past decade, providing over 55,000 jobs across Jamaica. Our success is due in no small part to the presence of several leading BPO giants on our shores, including Conduent (formerly Xerox), Teleperformance, Vistaprint, Hinduja Global Solutions, and Sutherland Global Services (SGS).
We’re proud to say that even our homegrown multinational ItelCx has been recognized with the overall Caribbean BPO of the Year Award and the Caribbean Employer of the Year title at the Outsource to Caribbean Conference in 2019. With about 60 companies offering BPO services across the island, we’re continuing to solidify our place as the leading outsourcing destination in the Caribbean.
At JAMPRO Global Digital Services, we’re committed to delivering exceptional services to our clients. Our revolutionary Global Services Sector Project ensures that we’re constantly at the forefront of innovation and technology, so we can continue to provide unparalleled support to businesses from all over the world.
Connect with us at JAMPRO’s Global Digital Services and discover why Jamaica is the perfect location for your next BPO project. With our track record of success, cutting-edge technology, and dedicated team of professionals, you can trust that we’ll provide you with the solutions you need to thrive in today’s digital landscape.
We Keep Growing
We’re in Demand!
Get loans of up to US$5 million for investment in infrastructure projects in the Global Digital Services industry.
Investment opportunities exist in voice-driven services.
Tap into the increased graduate output from computing, informatics and engineering programmes.
Drive your BPO investment project with the increasing business, economics and accounting professionals.
Notable annual increases in professional degrees provide the perfect investment landscape to tap into KPO.
We are home to Norman Manley Law School, which places Jamaica in an excellent position to attract outsourcing contracts in LPO.
- Jamaica has quickly become a key element in our global delivery strategy. We have foundthat the business friendly environment, access to high quality talent, shared culture andproximity to the US has been a game changer for us. Our US and Jamaican teams worktogether seamlessly with no barriers to collaboration.
- JAMPRO has been a wonderful partner since our inception in Jamaica, they not just madethe set-up process easy but also went out of their way many times to help with whateverwe needed. We certainly appreciate their unrelenting support to us and the industry. Wesee immense potential in this country, and it has worked very well for us